Membership Matters

For Closed Captioning Concerns, Please Contact Our Captioning Hotline:

Phone: 509-335-6588
Fax: 509-335-3772

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.


Written Closed Captioning Complaints Should Be Directed to the Following:

Thomas Hungate
Program Manager
KWSU & KTNW Public Television
PO Box 642530
Pullman, WA 99164-2530
Phone:  509-335-6588
Fax: 509-335-3772

Before sending a formal written complaint, we recommend you first contact our captioning hotline. 
We may be able to resolve your problem immediately without the need for formal complaint.
In any event, we will respond to your complaint within 30 days.

NWPTV Closed Captioning Certificate